Terms of Service

Last updated: [11.28.25]

1. Agreement to Terms

By accessing or using the Divitia Luxe website and/or placing an order, you (“you”, “your”, “Customer”) agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part, you must not use the website or place an order.

2. Eligibility

You represent and warrant that you are at least the legal age of majority in your jurisdiction and have the legal capacity to enter into these Terms. You also confirm that the information you provide is accurate, current, and complete.

3. Account Registration & Security

If you create an account, you agree to keep your login credentials confidential and to notify us immediately of any unauthorized use. We reserve the right to suspend or terminate your account at any time, for any reason, including violation of these Terms.

4. Product Information, Pricing & Availability

We endeavour to describe our products, textually and visually, as accurately as possible. However, we do not warrant that descriptions are error-free, complete, or current. Prices and availability may change at any time without notice. We may modify, discontinue, or limit the sale of any product at our sole discretion.

5. Orders, Payment & Shipping

When you place an order, you offer to purchase products under these Terms. We will confirm acceptance by sending an order confirmation email—this constitutes the contract between you and us. Payment must be made using a valid payment method. Title and risk of loss pass to you when we deliver the item to the carrier.

6. Returns, Exchanges & Refunds

Our Returns & Exchanges Policy forms part of these Terms. Products may be eligible only for store credit under the conditions specified in our returns policy. We do not permit refunds to the original payment method unless expressly stated.

7. User Conduct & Prohibited Activities

You agree not to:

  • Use the Site for any illegal or unauthorised purpose

  • Infringe any intellectual property right, reproduce, duplicate, copy, sell, resell or exploit any part of the Site without our express written permission

  • Transmit any harmful code (viruses, worms, spyware) or engage in activities that interfere with the Site’s operation

  • Provide false or inaccurate information or impersonate another individual

8. Intellectual Property

All content on the Site (including text, graphics, logos, images, videos, software) is owned or licensed by Divitia Luxe and protected by intellectual property laws. You are granted a limited, revocable, non-exclusive right to use the Site for personal, non-commercial purposes.

9. Limitation of Liability & Disclaimer

To the maximum extent permitted by law:

  • The Site and all products are provided “as-is” and we make no warranties, express or implied, regarding merchantability, fitness for a particular purpose, or non-infringement.

  • We shall not be liable for any indirect, incidental, special, punitive or consequential damages arising out of your use of the Site or products, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend and hold harmless Divitia Luxe, its affiliates, officers, directors, employees, agents, and partners from any claim, liability, loss or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Insert State/Country]. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of [Insert Jurisdiction], and you consent to personal jurisdiction and venue there.

12. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on the Site with a revised “Last updated” date. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Returns & Exchanges Policy and any other policies posted on the Site, constitute the entire agreement between you and Divitia Luxe regarding the use of the Site and sale of products, and supersede all prior agreements and communications.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us from the Contact Us page.